Microsoft MB-910日本語 : Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版)

MB-910日本語 real exams

Exam Code: MB-910J

Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版)

Updated: Oct 22, 2026

Q & A: 161 Questions and Answers

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Microsoft MB-910日本語 Exam Syllabus Topics:

SectionWeightObjectives
Describe Dynamics 365 Customer Insights - Journeys (Marketing)15-20%- Email marketing and customer journeys
- Event management features
- Marketing forms, pages, and segments
- Capabilities and use cases
- Integration with Copilot
- Lead generation and qualification
Describe Dynamics 365 Field Service15-20%- Core features and scheduling capabilities
- Mobile app and offline functionality
- Inventory and asset management
- Work order lifecycle and resource management
Describe Dynamics 365 Customer Service20-25%- Knowledge base and entitlements
- Case management lifecycle
- Unified service desk and channels
- Key components and use cases
- SLA and routing rules
Describe Dynamics 365 Sales20-25%- Product catalog, price lists, and unit groups
- Lead and opportunity management processes
- Core capabilities and business scenarios
- Sales accelerators and forecasting
- Quote, order, and invoice lifecycle
- Business process flows
Explore core capabilities of Dynamics 365 customer engagement apps15-20%- Data management and reporting basics
- Overview of Copilot in customer engagement
- Security and access control
- Integration with Microsoft Power Platform
- Common features and navigation

MB-910日本語 Exam FAQ — Better Than Yesterday

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The Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) is Microsoft's certification exam for Microsoft Certified: Dynamics 365 Fundamentals (CRM), at the Fundamentals level. Capability comes first; certification displays it. Related credentials include Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate, Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate, Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate.

Upon successful payment, our system emails the Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) vce torrent automatically within about a minute — download to any portable device without limitation, with 24/7 help if nothing arrives within 2 hours. If you fail the corresponding MB-910日本語 exam within 60 days of purchase, we refund the full amount: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.

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The Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) blueprint spans 5 domains — including Describe Dynamics 365 Customer Service (20-25%), Describe Dynamics 365 Sales (20-25%), Explore core capabilities of Dynamics 365 customer engagement apps (15-20%). Aim effort at the heavy domains first; the complete outline above lists every subtopic.

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Yes — the free Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) demo lets you judge quality before paying; the full torrent is top standard. Purchases include 365 days of free updates by email, with irregular discounts besides; renew afterward at 50% off.

Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) Sample Questions:

Question #1

Dynamics 365マーケティングに含まれている3つの機能はどれですか?それぞれの正解は完全な解決策を提示します。注:正しい選択はそれぞれ1ポイントの価値があります。

  • A. リードを認定する
  • B. LinkedIn用のDynamics365コネクタ
  • C. ケース管理
  • D. プロジェクト見積もり管理
  • E. イベント管理
Reveal Solution  Discussion  0

Correct Answer: A,B,E  🗳️

Question #2

ある会社が複数のDynamics365アプリケーションを使用しています。顧客は、会社の休暇中に製品で発生している問題について電子メールを送信します。
お客様は、サービスレベルアグリーメント(SLA)に従って、48営業時間以内に応答することを期待しています。
会社がSLA契約を確実に満たすようにシステムを構成する必要があります。
どの製品を使うべきですか?回答するには、回答領域で適切なオプションを選択します。
注:正しい選択はそれぞれ1ポイントの価値があります。

Reveal Solution  Discussion  0

Correct Answer:


Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/set-up-holiday-schedule
https://docs.microsoft.com/en-us/dynamics365/common-scheduler/schedule-anything-with-universal-resource- scheduling

Question #3

サービス会社は、新しいシステムの実装を計画しています。カスタマイズせずにDynamics365フィールドサービスを使用して、会社の要件を満たすことができるかどうかを評価します。
次の各ステートメントについて、ステートメントがtrueの場合は、[はい]を選択します。それ以外の場合は、[いいえ]を選択します。
注:正しい選択はそれぞれ1ポイントの価値があります。

Reveal Solution  Discussion  0

Correct Answer:


Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/sla-work-orders
https://docs.microsoft.com/en-us/dynamics365/field-service/overview

Question #4

会社は、サポートデスクにDynamics365カスタマーサービスを実装しています。
エージェントは、自分の個人的な経験に基づいて問題を解決するか、問題の再現を試みる必要があります。これは、解決時間が予想よりも長く、一貫性がないため、顧客満足度の問題を引き起こしています。
回答の一貫性を向上させ、エージェントが回答を共有できるようにするためのソリューションを実装する必要があります。
何を実装する必要がありますか?

  • A. ケースを転送するための電源自動化
  • B. ナレッジベース管理
  • C. サービスレベルアグリーメント
  • D. カスタマーサービスインサイト
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #5

会社はDynamics365Salesを使用しています。同社はPDFドキュメントとして販売提案を作成します。
同社は、複数のユーザーがDynamics 365Salesの最新バージョンの販売提案にアクセスすることを望んでいます。ユーザーは、提案にメモを添付できる必要があります。
あなたは会社のためにアプリを推薦する必要があります。どのアプリをお勧めしますか?

  • A. Microsoft Outlook
  • B. Microsoft Excel
  • C. Dynamics 365 Sales Insights
  • D. Microsoft Teams
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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