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NHA Phlebotomy-Technician Exam Syllabus Topics:

NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. A phlebotomist receives a phone call from a provider's practice asking for a patient's CBC results. To which of the following departments should the phlebotomist transfer the call?

A) Serology
B) Chemistry
C) Hematology
D) Coagulation

2. A phlebotomist centrifuges a serum specimen before it has fully clotted. Which of the following is most likely to occur?

A) Fibrin strands can form in the serum.
B) The specimen will become sterile.
C) The tube additive will be neutralized.
D) The specimen volume will increase.

3. Which of the following laboratory departments performs a CBC and ESR?

A) Serology
B) Microbiology
C) Chemistry
D) Hematology

4. A phlebotomist is preparing to perform a phlebotomy procedure on a hospitalized patient. Which of the following steps should the phlebotomist take for the initial introduction?

A) Knock on the door, greet the patient, and introduce themselves.
B) Turn on the lights in the patient's room, introduce themselves, and check the patient's ID band.
C) Turn the patient's bed lights on, greet the patient, and check the provider's prescription.
D) Enter the room quietly, inform the patient of the procedure, and confirm the patient's name.

5. Which of the following actions should a phlebotomist take before leaving an isolation room?

A) Remove PPE according to facility sequence and perform hand hygiene.
B) Carry unused supplies back to the clean supply cart.
C) Wear the same gloves to the next patient room.
D) Place used needles in the bedside trash can.

Solutions: