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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question 1

Cloud Kicks (CK) has recently lost several large deals to a competitor. CK management wants to start tracking the reasons why opportunities are being lost. What is the most efficient way for a consultant to meet this requirement?

A. Create a Competitors channel in Slack to share insights and stories.
B. Create a new custom object and automation to track competitors.
C. Create a new custom field on the Opportunity object.

Question 2

Sales reps at Cloud Kicks are responsible for creating leads manually and uploading leads. The marketing department has noticed that some leads are missing important information. Which functionality should the consultant apply to ensure that the main fields are populated?

A. Screen flows
B. Required fields
C. Path with key fields

Question 3

Cloud Kicks wants to measure the effectiveness of multiple marketing campaigns that touch the same opportunity before it closes. What should the consultant recommend?

A. A single Primary Campaign Source field
B. Lead Source field only
C. Campaign Influence

Question 4

It is challenging for the sales operations team to provide Universal Containers with accurate and insightful reports due to the poor quality and high volume of Account, Contact, and Lead data. As the team performs data cleansing, productivity has been impacted, leading to inefficiency and low adoption. What should the consultant do first?

A. Install and configure a data cleansing app from AppExchange.
B. Use Duplicate Rules to identify and report data quality issues.
C. Create a data management plan and a data quality dashboard.

Question 5

Cloud Kicks wants to prevent sales reps from editing the Amount field on Opportunities once the stage reaches "Negotiation" unless they have a special permission. What should the consultant recommend?

A. A workflow field update
B. Removing the Amount field from the page layout entirely
C. A validation rule referencing $Permission and StageName

Solutions: