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Salesforce Certified Slack Consultant Sample Questions:

1. What can you do to prevent the creation of duplicate users as a result of a grid migration?

A) Ensure users' emails in Slack match SSO.
B) Require users to login with their existing email and password.
C) Make sure all guests are promoted to full members.
D) Ask users to update their usernames to a standard nomenclature.

2. You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?

A) Member analytics dashboard
B) Org-level analytics dashboard
C) Slack's analytics Web APIs
D) SCIM analytics dashboard

3. You are preparing for a live Slack User Essentials session and you have started to develop some in-channel activities to ensure your training is engaging and interactive.
Which in-channel activity would be the most appropriate way to provide hands-on practice with message threads?

A) A multiple-choice knowledge check question about the benefits of threads.
B) An ice-breaker asking participants what kind of music they play at their desk.
C) A huddle about the participants' favorite remote work tips.
D) A poll asking participants if they prefer Slack, Teams or email.

4. You are enabling your client on best practices for a Slack rollout communication plan.
Which set of components should you highlight to your client?

A) Objective, channel setup recommendations and target audience
B) Target audience, objective and delivery method
C) Objective, channel setup recommendations and delivery method
D) Target audience, channel setup recommendations and delivery method

5. You are a Slack consultant working with an Enterprise Grid plan client. Their grid org has four Workspaces:
Social, Finance, Marketing and Operations.
How many Org Primary Owners can their Enterprise Grid have?

A) One
B) Four
C) Five
D) They can define how many they need.

Solutions: