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Pegasystems PEGACSSA72V1 Exam Syllabus Topics:

Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:

1. A requirement states that when an assignment is in review, its work status is set to Open-Review. Which two steps do you perform to implement this requirement? (Choose Two)

A) Add a data transform to the process to apply the Open-Review status before reaching the appropriate assignment.
B) Create a field value rule for the Open-Review status.
C) Apply the Open-Review status to the appropriate assignments.
D) Add Open-Review as an allowed status on the case type rule.

2. You want to restrict access to a workbasket to certain users. How do you configure this requirement?

A) Add the access role for allowed users to thp workbasket record.
B) Add a privilege to the workbasket record and to the appropriate access role.
C) Add a skill threshold to the workbasket.
D) Add the access group for allowed users to the workbasket record.

3. You are configuring a drop-down list with a page list property. When the user selects an item in the list, you want to retrieve data associated with the selected item and add the data to the case.
How do you configure the data access for the page list property?

A) Select the Copy data from a data page option so the selected information can be retrieved using a data page lookup.
B) Select the Manual option so the user can add selected data to the page-type property through the UI.
C) Select the Allow use as reference property in activities option so the selected information can be retrieved using an activity.
D) Select the Refer to a data page option so the selected information can be retrieved using a data page lookup.

4. An application includes the following set of circumstanced instances of a decision table.

You update the application and increment the AccountManage ruleset version to 01-02-01. As part of this update, the circumstance .Status="Silver" is no longer needed by the application.
How do you implement this change?

A) Create a new version of the circumstanced decision table in AccountManage:01-02-01 and set the availability to Withdrawn.
B) Create a new version of the circumstanced decision table in AccountManage:01-02-01 and select the Base rule option.
C) Create a new version of the circumstanced decision table in AccountManage:01-02-01 and set the availability to Blocked.
D) Do nothing. Rule resolution does not consider rules in a lower minor version of a ruleset.

5. An organization uses a common process to address account inquiries from customers. Each division maintains its own workbaskets for processing account inquiries. Select the configuration that standardizes the process while ensuring that users in each division only see assignments appropriate to their division.

A) Use a skill-based router to route assignments to users in the appropriate division.
B) Use a load-balanced router to route assignments to the appropriate division.
C) Pass the workbasket name as a property reference using values on a data page.
D) Circumstance the flow based on the operator division to route assignments.

Solutions: