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Exam Code: HP2-B116
Exam Name: Selling HP Document Solutions
Updated: Aug 03, 2026
Q & A: 25 Questions and Answers
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| Section | Objectives |
|---|---|
| Topic 1: Closing the Sale and Implementation | - Sales closure techniques
|
| Topic 2: Sales Strategies and Positioning | - Presenting HP solutions
|
| Topic 3: Customer Needs and Market Segmentation | - Understanding customer requirements
|
| Topic 4: HP Document Solutions Product Portfolio | - Solution offerings
|
1. What is the main reason for managing sales activities as a process?
A) to enable a sales department to respond to the technological trends of the market
B) to enable a sales department to respond to a customer's legal and audit requirements
C) to enable a sales department to respond quickly to a customer's buying behavior
D) to enable a sales department to track the activities of all sales people
2. What are the benefits of an HP document solution sale to both you and your customer?
A) increased sales of printers and a great deal for the customer
B) higher sales volumeand overheads, and the opportunity to change the customer's work methods to increase head count and reduce costs
C) increased sales of MFPsand greater customer satisfaction
D) higher revenue and sales margins, and the opportunity to change the customer's work methods to increase efficiency and reduce costs
3. Which elements make up the workflow category for HP's document solutions?
A) forms automation, content management,document management systems, personal printing
B) content capture, forms automation, content management, LANFax, HP output management
C) security, HP Universal Print Driver, host printing, device extension, hardware
D) job accounting,device management, asset management, archiving
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A |
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