IIC C130 : Essential Skills for the Insurance Broker and Agent

C130 real exams

Exam Code: C130

Exam Name: Essential Skills for the Insurance Broker and Agent

Updated: Aug 17, 2026

Q & A: 79 Questions and Answers

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IIC C130 Exam Syllabus Topics:

SectionObjectives
Broker and Agent Practice Skills- Client communication and advisory skills
- Policy placement and insurer interaction
Insurance Fundamentals and Risk Concepts- Nature of risk (pure vs speculative risk)
- Insurance principles and contract basics
Insurance Products and Markets- Commercial and personal lines overview
- Property and casualty insurance basics
Legal and Regulatory Framework- Ethical standards and professional conduct
- Law of agency and fiduciary duty
Insurance Distribution Systems- Distribution models (independent agency, brokerage, direct writers)
- Agent vs broker roles and responsibilities

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Katherine is employed as an adjuster and has been assigned a large liability claim. The insured had two recent claims and Katherine suspects this claim might be staged. She sends the insured a non-waiver agreement allowing her to investigate the loss without accepting liability. If the insured refuses to sign the agreement, what would Katherine send next?

A) Forfeiture agreement
B) Reservation of rights letter
C) Acceptance confirmation
D) Liability admittance notice


2. What aspect of communication involves parties interpreting verbal and non-verbal cues?

A) Building rapport
B) Active listening
C) Matching
D) Passive exchange


3. Brenda's house is valued at $250,000. She has a policy coverage limit of $220,000 and an 80 percent coinsurance clause. What would be the payout if the insured suffers a loss of $150,000?

A) $176,000
B) $150,000
C) $120,000
D) $220,000


4. What does the term contra proferentem mean?

A) Any insured listed on the policy must comply with all obligations under the policy.
B) The policy can be affirmed at the option of the insured.
C) Any uncertainty in the policy wording will be construed in the insured's favour.
D) The policy will be treated as if it never existed.


5. Miro's vehicle and Stephanie's vehicle collide with each other in New Brunswick. Neither of them has loss or damage coverage, also known as collision coverage. The chart shows the physical damage and assigned fault.
How would the payment be apportioned?
Driver | Physical Damage | Fault Percent
Miro | $4,000 | 50%
Stephanie | $2,000 | 50%

A) Miro can collect $2,000 from his insurer and $1,000 from Stephanie's insurer; Stephanie can collect
$1,000 from her insurer and $500 from Miro's insurer.
B) Miro can collect $2,000 from his insurer and $2,000 from Stephanie's insurer; Stephanie can collect
$1,000 from her insurer and $1,000 from Miro's insurer.
C) Miro can collect $4,000 from his insurer; Stephanie can collect $2,000 from her insurer. Miro's insurer will subrogate against Stephanie's insurer for $2,000 and Stephanie's insurer will subrogate against Miro's insurer for $1,000.
D) Miro can collect $2,000 from his insurer; Stephanie can collect $1,000 from her insurer.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: B
Question # 4
Answer: C
Question # 5
Answer: D

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