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Exam Code: C_C4HCX
Exam Name: SAP Certified - Solution Architect - SAP Customer Experience
Updated: Sep 05, 2026
Q & A: 82 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: SAP Customer Experience Portfolio Overview | 20% | - SAP Commerce Cloud - SAP Marketing Cloud / Emarsys - SAP Sales Cloud - SAP Customer Data Cloud - SAP Service Cloud |
| Topic 2: Solution Architecture Fundamentals | 15% | - Architecture principles and methodologies - Customer Experience strategy and design |
| Topic 3: Intelligent Enterprise and Innovation | 10% | - Emerging technologies and roadmap - AI and automation in CX solutions |
| Topic 4: Project Delivery and Implementation | 15% | - Implementation lifecycle and planning - Solution deployment and operations - Performance and scalability |
| Topic 5: Integration and Extensibility | 25% | - Extensibility options and best practices - Data flow and system connectivity - SAP Integration Suite - SAP Business Technology Platform (BTP) integration |
| Topic 6: Customer Data and Governance | 15% | - Data analytics and insights - Compliance and data privacy - Customer data management and identity |
Question 1
You want to enhance a specific standard business context in SAP Marketing Cloud.
Which in-app features are available for enhancements?
Note: There are 2 correct answers to this question.
A. Create custom logic to enhance SAP standard logic.
B. Append a new structure into an SAP standard table.
C. Create a new UI as an SAP Fiori app.
D. Add custom fields to the SAP standard fields.
Question 2
Which component type list is part of Dataflows (IdentitySync)?
A. Readers, Lookups, Transformers, Writers, Deleters
B. Readers, Queries, Formatters, Writers, Deleters
C. Readers, Lookups, Evaluators, Storers, Deleters
D. Readers, Searches, Mappings, Writers, Removers
Question 3
You are about to perform a deployment in SAP Commerce Cloud Portal.
Before proceeding, which elements must you set values for?
Note: There are 3 correct answers to this question.
A. Target Environment
B. Source Data
C. Platform Update Mode
D. Restore Mode
E. Deployment Mode
Question 4
You are implementing a Design to Operate end-to-end process for new products.
Which are valid substages in the business process?
Note: There are 3 correct answers to this question.
A. Manufacture
B. Source
C. Plan
D. Sell
E. Deliver
Question 5
What can be maintained and customized for a Lead in SAP Sales Cloud?
A. Temperature and Origin
B. Status and Qualification
C. Qualification and Temperature
D. Status and Origin
Solutions:
| Question 1 Answer: A,D | Question 2 Answer: A | Question 3 Answer: A,C,E | Question 4 Answer: A,C,D | Question 5 Answer: B |
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