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HP Selling HP Personal Systems Services 2018 Sample Questions:

1. What does the HP Partner First Portal allow partners to do? (Select two.)

A) access information about HP hardware & services
B) access business selling tools, training, and other resources such as HP Sales Central
C) create a quote
D) register and track services
E) check warranty coverage

2. Which tool allows you to instantly find and share Care Pack Services and stay informed with the latest news on HP Services?

A) HP Sales Central
B) HP Support Center
C) HP Cirrus
D) HP Cross Sell Solution

3. When an HP Partner First Services reseller engages the help of a Services Contract Specialist Distributor to determine special pricing, who leads the sale with the customer?

A) Contractual Services area manager
B) HP Partner First Services reseller
C) HP Partner Account Manager
D) Services Contract Specialist Distributor

4. Besides explaining that HP has installment payment solutions, how else should you counter a customer's objection that services cost too much?

A) HP Services give you predictability and greater control of the Total Cost of Ownership.
B) HP Services can immediately and seamlessly replace your help desk.
C) HP Services can be purchased at extremely discounted prices.
D) HP prevents your IT team from needed to spend time working on HP devices, which allows them to focus on their main purpose (innovation).

Solutions: