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Exam Code: Sales-Con-201
Exam Name: Salesforce Certified Sales Cloud Consultant
Updated: Sep 18, 2026
Q & A: 228 Questions and Answers
Sales-Con-201 Free Demo download
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Cloud Configuration | 16% | - Sales Cloud features and customization - Sales processes and workflows |
| Topic 2: Sales Cloud Analytics | 10% | - Sales metrics and KPIs - Reports and dashboards for sales |
| Topic 3: Opportunity Management | 17% | - Forecasting and quota management - Opportunity stages and pipeline management |
| Topic 4: Practical Application of Sales Cloud Expertise | 33% | - Scalability and maintainability - Sales Cloud implementation strategies - Customer success and solution delivery |
| Topic 5: Account and Contact Management | 12% | - Contact management best practices - Account hierarchy and relationships |
| Topic 6: Lead Management | 12% | - Lead qualification and conversion - Lead scoring and routing |
Cloud Kicks has multiple business units, each needing its own sales stages, fields, and page layout on the Opportunity object. What should the consultant recommend?
Correct Answer: A 🗳️
Cloud Kicks rolled out Sales Cloud recently. The VP of sales wants to display a view of internal and external data on the lifetime spend for each account on the Salesforce account detail page.
Which option should a consultant recommend to meet this requirement?
Correct Answer: C 🗳️
Management at Universal Containers wants to identify duplicate Leads in its org so marketing reps can clean them up later. What should a consultant do to ensure clean leads for the marketing reps?
Correct Answer: A 🗳️
A consultant needs to ensure that when two Contact records are identified as duplicates, users can review and merge them easily. What should the consultant recommend?
Correct Answer: A 🗳️
An executive at Cloud Kicks (CK) has asked its admin to create a diagram showing the high-level processes within the business. CK plans to use the diagram to show the context of a new process within the overall business. What should the admin create to meet this requirement?
Correct Answer: A 🗳️
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